Family Law | Wills & Estates | Criminal Law
Solo and Boutique Law Firms
Property Law | Litigation Law | Insolvency Law
Commercial, Employment and Corporate Law
Juggling legal work, client correspondence, matter management, and attempting to
maintain order — often outside billable hours.
We help legal professionals implement automation systems that ensure:
🟣 Enquiries are actioned
🟣 Clients are followed up
🟣 Appointments confirmed
🟣 Case intake is systemised
🟣 Communications tracked and centralised
✔️ Immediate response to all new client enquiries – via SMS, email or call
✔️ Structured intake workflow – clients receive pre-filled onboarding forms automatically
✔️ Calendar management – prevents double-booking and maintains availability
✔️ Reminders and matter progress updates – sent to clients without secretarial input
✔️ Consolidated communication – all inbound and outbound calls, SMS, emails and forms in one interface
✔️ Reduced dependency on manual follow-up – mitigates human error and reduces professional risk
Whether you’re appearing in court, in a client conference, or working to a deadline, this system continues operating without intervention. It ensures your firm never misses an opportunity or a deadline due to administrative delay.
This is not software for software’s sake. It is a system that supports legal practice continuity.
This system enables you to spend less time:
❌ Following up missed calls
❌ Repeating client instructions
❌ Manually handling forms or reminders
❌ Coordinating appointment availability
And more time on:
✔️ Interpreting the law
✔️ Advising clients
✔️ Preparing matters
✔️ Building your practice
Its purpose is to strengthen operational oversight and ensure that your firm’s administrative processes effectively support your legal responsibilities.
Meet Your AI Receptionist
Answers all or just your missed incoming calls
Books meetings directly into your calendar
Automates and enters the caller into a workflow
Ensures every call is answered
Tracks the outcome of every call automatically & updates workflows.
Automates your call follow ups, notifying you with the calls transcript
100% Australian local support via live chat, email and Zoom
Live Chat support in AEST hours with replies in minutes, not hours
No complex tiered pricing that stings you with endless upgrades
One flat fee per month for unlimited users, contacts and features
Need a Custom Solution?
Need a Custom Solution?
Copyright: © 2022 Heartbeat360 (A brand of Kick Media Pty Ltd) - All Rights Reserved. TERMS OF SERVICE